Accessibility Statement
On Course South West Course Portal
This accessibility statement applies to the On Course South West Course Portal website:
This website is run by CogniSoft Limited. We want as many people as possible to be able to use our website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard.
Feedback and contact information
If you need information on this website in a different format such as accessible PDF, large print, easy read, audio recording or braille, please contact:
- Email: info@oncoursesouthwest.co.uk
- Phone: 01752 660713
We will consider your request and get back to you within 7 working days.
If you find any problems not listed on this page or think we are not meeting accessibility requirements, contact us using the details above.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
CogniSoft Limited is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.
Non-accessible content
Non-compliance with the accessibility regulations
The following accessibility issues are present on the website:
- WCAG 2.2 success criterion 1.4.3 (Contrast minimum): Some text and background colour combinations do not meet the required minimum contrast ratios. This may make content difficult to read for users with visual impairments.
- WCAG 2.2 success criterion 1.4.5 (Images of text): Some images contain text that is not available in an accessible format, which may limit users’ ability to customise text presentation.
These issues arise because the platform allows client organisations to define their own colour schemes and upload imagery. As a result, full compliance in these areas is dependent on how individual client instances are configured and managed.
What we’re doing to improve accessibility
We are always working to ensure the accessibility of the On Course Portal website. We will continue to provide guidance and support to client organisations to help them configure their services in an accessible way, including advice on:
- selecting accessible colour combinations
- avoiding the use of images of text where possible
Preparation of this accessibility statement
A representative sample of pages across the On Course Portal website was tested.
We used the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test.